Careers

Careers at Towercom

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Operations Manager - Telecoms/Infrastructure Industry

Roles & Responsibilities

Asset Management

Oversee all operational aspects of telecoms infrastructure management to maximise long-term asset value and ensure optimal life-cycle asset management.
Define and implement asset-specific investment and maintenance plans, ensuring alignment to the overall business strategy.
Ensures long-term thinking and considered decision-making are at the heart of the approach and execution of our asset management strategy.
Responsible for forecasting, tracking and management of opex and capex budgets, ensuring efficient deployment of resources and capex at all times.
Ensure optimal deployment of capex to increase asset value and implement asset management strategy and life-cycle management policy.
Responsible for operational procurement, capital budgeting, financial forecasting, and contractor management.

Operations

Leading & mentoring the Operations team; promoting accountability whilst inspiring and motivating.
Provide regular, accurate reports on Operations activities.
Develop plans & implement business strategies and decisions.
Responsible for preparing, monitoring and reporting on departmental budgets.
Act as the escalation point for the team and work with them to resolve issues, ensuring objectives are met.
Identifying and implementing process enhancements, innovations to improve delivery, continuous improvement and operational efficiency.
Develop and execute business strategies that align with both short- and long-term company objectives, ensuring sustainable growth.
Regularly monitor performance metrics, ensuring KPIs are met, implement corrective actions when necessary, and provide detailed updates and forecasts to stakeholders.
Build and maintain strong relationships with key customers, clients, partners, and stakeholders, ensuring trust and long-term collaboration.

Required Skills and Qualifications

Engineering or business degree; and 3-5 years experience in leadership role, preferably within the telecommunications, infrastructure or construction sectors.
Highly organised and capable of managing multiple projects simultaneously and organisation & coordinating resources to meet business deadlines.
Aptitude for analysis, prioritisation and strong problem-solving skills.
Communicates complex/technical matters clearly and concisely.
Strong leadership skills, with the ability to approach business challenges creatively and practically.
Confident in making decisions, communicating effectively with the team, and taking responsibility for outcomes.
Exceptional problem-solving abilities with a hands-on approach to delivery and overcoming obstacles.
Ability to delegate effectively while ensuring managers are accountable and supported in their decision-making.
Good working knowledge of Microsoft products, in particular word, excel, outlook and powerpoint.
This is a hybrid role, which also requires travel to sites and for client / other external meetings.

Every day our team of experts collaborate with our stakeholders to deliver solutions that maximise connectivity.